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What Our Clients Say

Our reputation is built on reliable service, quality workmanship and long-term client relationships. Below are a few words from customers who have worked with Burgess Building Maintenance.

“We just wanted to say thank you to Matt and the team for the excellent work and management of our recent project to to convert a separate kitchen and dining room into a lovely open plan family kitchen/diner. The process was made easy due to the professionalism of the people involved. Some very knowledgeable and experienced tradespeople worked on our property, and when changes were required to the planned works, these were captured and acted upon without fuss. A really pleased family.”

“The teams that carried out the work on the exterior of our property were brilliant, always arriving on time, they were extremely accommodating and their level of finish and conscientiousness was phenomenal. Our house looks superb! We couldn't be more thrilled with the quality of workmanship and everyone we have dealt with at Burgess. It's been faultless!”

Laura

“Thank you all so much, we are thrilled with the results and as always the Burgess team are excellent. Scott and Phil never stopped and their workmanship and efforts first class. It’s been great having them here. Not to miss Chris project managing and everyone else involved.”

Jenny & Darren

“We have used Burgess several times now and are always impressed by their professionalism, high standards and attention to detail. It has been a pleasure to have their people ‘on-site’ as they are so polite, tidy and dedicated to their work. Matt is an excellent project manager and the various trades arrive, complete their work and depart seamlessly.”

Rob & Claire, Adstock

“As always the team did a great job replacing part of our porch along with new spotlights and accent wall lighting outside. In addition they fixed some existing lighting and loose floor tiles internally. We have used BBM for years as they always take great care in their workmanship. Highly recommended!”

Jenny Y

“I have worked with a number of such local organisations over the years, but was particularly impressed by the continuous presence onsite of a foreman; the efficient and tidy practices of the workmen and the good level of communication with me. Such projects will never run entirely smoothly, but the willingness to resolve problems and suggest prompt solutions was much appreciated.”

Stephen

“Having worked with BBM on several of our groundwork projects now we can’t fault the service. From initial site visits, customer quotations and installation, the team were professional, turned up when they said they would and did a great job. From lifting block paving, cutting tarmac, and installing ducting and electric vehicle bases ensure our projects run smoothly and on time, providing our customers with Electric Vehicle Chargepoints that help their businesses become more sustainable.”

Lisa Thurnell

Director, Go Car Charge

“We have been using Burgess Building Maintenance on a number of projects across the Estate for some time. From large farmhouse refurbishments to blocked drains or slipped roof tiles, there is nothing too big or small they can’t help resolve. They provide great communication, always have a can-do attitude and have a friendly and skilled team to assist where needed. Burgess Builders are highly recommended, and I hope to work with them for many more years.”

Tory Aubrey-Fletcher

Operations Manager, Claydon Estate

“I would highly recommend as Burgess are one of those rare companies who pick up the phone, respond to messages and emails, arrive on time, provide what you want and then carry out the work just as you want it. Perfect.”

Julie B

“Many thanks to all the team at Burgess Building Maintenance for their efforts in replacing our old conservatory and gravel garden with a lovely new extension and large patio. Everyone was so friendly and helpful whilst dealing with everything in an efficient and professional manner. We would happily recommend them to anyone looking for some building work.”

Jane

Building Works

“We are delighted with our new conservatory from Burgess Building Maintenance. The guys were efficient and reliable, helpful and friendly. The work has been completed to a high standard and we have already recommended this company to friends.”

Cherryl Murray

New Conservatory

“I have used Burgess on many occasions for different jobs and I have always been impressed with their professionalism and the quality of the work carried out.”

Richard Turner

Building works

“Your guys arrived on time, were very polite and proceeded with carring out the works efficiently to a satisfactory standard. I would certainly employ your company's services again.”

Martin Clarke

MD, Building works

“Huge thanks to the Burgess Building team. They renovated our outdoor office building as well as built our living room shelving unit, and we’re super happy with the results. The team was so professional, tidy and respectful, and we’d happily recommend them to anyone. Shout out to Angie, too; she's been amazing. Five stars!”

“Kudos and praise to Burgess Building Maintenance for orchestrating our ongoing home renovation project with exceptional professionalism and care. They took the time to understand our needs before getting started, making sure we felt confident in every step of the process.

One of the standout aspects of working with Burgess has been their ability to carry out significant building work while still enabling us to live comfortably in the house. Their team has been incredibly respectful of our space, minimising disruption and keeping the site tidy and safe — a huge relief for any family staying put during renovations.

Their timeliness and communication have been excellent, with regular updates that give us full visibility into the progress. As our needs and ideas have naturally been evolving, the team has shown great skill in adapting quickly and professionally. They’ve proven to be both dependable and flexible, which has made what could have been a stressful experience feel surprisingly smooth.

We’re genuinely impressed with how things are going and have every confidence the final result will exceed our expectations. Highly recommended!”

Overall:
We are absolutely delighted with our new single-storey extension and kitchen—it looks fantastic! We would highly recommend Burgess Building Maintenance for their friendly, professional, and supportive service. From start to finish, we felt completely looked after by the company, and the project felt like a true team effort. Thanks to the whole team for making our vision a reality.

Planning and Tender:
Matt and Stephen took the time to truly understand what we wanted, visiting the house a few times with some of their sub-contractors to ensure the full extent of the work and potential issues were known. Everyone we met was professional and friendly. Their quote was highly detailed with very few provisional costs, which gave us confidence in our overall budget.

Build:
The team turned up on time every single day and got cracking straight away; the old conservatory was dismantled and cleared within hours. Work progressed largely to plan and budget, with Matt maintaining excellent site supervision. Disruption to our access, power, and water was kept to an absolute minimum, meaning we were able to comfortably stay in the house through the entire three months.

Ingenuity & Problem Solving:
No major build goes completely without a hitch, and we had a few minor hiccups along the way—specifically around the height of the structural beam, fitting the oven tower in, and dealing with an exposed extractor fan pipe. What impressed us most was how the team handled these challenges. They resolved every issue with real ingenuity, practical cleverness, and great communication, ensuring we always felt involved and reassured.

Finish:
The plastering, kitchen fitting, and decorating went incredibly smoothly, and the final finish is fantastic. The few minor snagging items we noted at the end were fixed straight away without any fuss.

The aftercare was also very good, fixing a mark on a cabinet, changing some handles and adjusting a window. All done with professionalism and goodwill.

The Team:
We especially want to thank Craig who built our walls and Chris who worked like a trooper in 30+degree heat outside. Joe plastered our walls and was an all-round great guy and Tom, the carpenter who put our kitchen together, took the time to get everything exactly right and clearly takes immense pride in his work. Beyond being expert at their jobs, they always took the time to explain what they were doing, giving us total peace of mind as the work progressed. Behind the scenes, Matt and Stephen maintained great oversight of the entire project, and Angie was wonderfully friendly and helpful with the invoices and managing communications with the architect regarding permissions and approvals. We truly appreciated everyone’s flexibility, responsiveness, and hard work.

Thank you all for everything you have done. It is so very much appreciated.

Jenny and Aidan

Quality construction you can trust – contact us now to get started!

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